Virtual Branch
Free access to your accounts via the Internet seven days a week, 24 hours a day. Our closest "branch" can be found anywhere you have access to the Internet. The Virtual Branch offers you numerous services including:
- Inquire into account balances and histories
- Find out interest and dividend information
- Transfer funds between your accounts
- Submit an online loan application
Click here to sign up for our
Virtual Branch Services
MARCIA
MARCIA Turns Any Touch-Tone Telephone Into a Credit Union Teller
MARCIA is a private audio response service that allows you to access your TTCU accounts with voice commands or a Touch-Tone telephone* and your self-assigned Personal Identification Number. Click here to print a PDF of the MARCIA Application.
*Not all push button phones are Touch-Tone. If you hear a clicking sound when you push the button on your phone, you have rotary service.
Fast and Convenient
MARCIA allows you to transact your financial business 24-hours a day, 365 days a week. You can get account information, transfer funds*, request a check*, get rate information and do loan modeling.
*Monetary transactions are only available after you complete the application and agreement and return it to TTCU.
How to Access MARCIA
The first time you call MARCIA, you’ll be asked to enter your account number, Social Security Number and choose your Personal Identification Number (PIN.) Next time, only your account number and PIN will be requested.
Use the * key as a decimal point and include any cents in withdrawal or transfer transactions.
Example: $100 is entered 100 or $25.50 is entered 25*50.
MARCIA Functions
This should help you understand the options available through MARCIA. Remember, when you call it is not necessary to listen to all menu options before making your selections. You can speed through your call by requesting or pressing the keys you want once you are familiar with the menus. You may end your call at any time by simply hanging up.
When you are ready to call:
Dial: 749-TTCU (8828) (Tulsa)
1-800-234-8828
THEN PRESS 1
Have available:
Your Social Security Number (First time only)
Your Account Number
Your Personal Identification Number (PIN)
MAIN MENU
|
j
Select Acct |
k
Transfer Funds / Check Request |
l
General Information |
m
Product Information |
n
More Choices |
|
ACCOUNT SERVICES |
ACCOUNT TRANSACTIONS |
CREDIT CARD INFORMATION |
PRODUCT INFORMATION |
MORE CHOICES |
|
1 Savings
2 Checking
3 Share Cert.
4 Loan Information
5 Credit Card
6 Mtg. Loan
7 Line Of Credit |
1 Savings
2 Checking
3 Line Of Credit |
1 Locations/Hours
2 ATM |
1 Rates
2 Calculate Loan Payment |
1 Change PIN
2 Log On A Different Account |
Tips for Using MARCIA
- You may end your call at anytime by simply hanging up.
- You may replay the current option over by pressing the * sign.
- You may return to the previous menu by pressing the # sign.
MARCIA Sub-Account Identifiers
S1 ........................................ Savings Account
S2 ........................................ Secondary Savings
S50 ...................................... Real Estate Loans
L1 - L29 ................................ Consumer Loans
L32 - L35 .............................. Equity Line of Credit
S45 ...................................... Education IRA
S43 - S44 ............................. Roth IRA
S40 - S42 ............................. Traditional IRA
S4 - S16 ............................... Checking Account
I1 - I84 .................................. Certificates
Check your statement for your correct sub-account identifier.
