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Contact Us

 

Please feel free to contact us with any questions, requests or suggestions. Just click on a link below to email us and we will get back with you within two business days. You can choose from Unsecure Email or Secure Email. Please use Virtual Branch or take the time to create a Secure Email account if you plan to transmit sensitive information such as account numbers or passwords in order to avoid identity theft.

 

 

Member Relations Center

Our Member Relations Specialists are available to assist you with questions concerning Virtual Branch (online banking), including unlocking your password. They can also answer your questions regarding your account, a product or service.

For your protection DO NOT include sensitive personal information such as account numbers and passwords via email. Please use Messages in Virtual Branch or use our Secure Email messaging system.

Email Member Relations Center

Have a
Question?
Ask any question and if our knowledge base doesn't have the answer, you can submit it to be answered by a TTCU representative.

Click Here for
Instant Answers
In Person
Visit any of our Branch Locations to speak with a TTCU Representative in person.

Branch Locations

Secure Email

Use this link to send a Secure Email to TTCU. Once you have logged in to the secure email portal, you will choose which department you wish to contact. These links will send TTCU a 'secure' email, the safest way to transmit sensitive information to us.

Secure Email

Change Member
Information

The best way to change your member information is to log on to Virtual Branch and click 'More Options', then 'Address Change'. You can update your address, phone numbers and email address.

 

If you’re not able to update your information online, please visit us in person at any branch location or mail a signed request to TTCU, PO Box 4999, Tulsa, OK 74159-0999.

Virtual Branch

 Local Phone
Number

Use our local number to reach any TTCU branch location or MARCIA our telephone teller.


918-749-TTCU
           (8828)

 Long Distance
Phone Number

Use our toll free 800 number to reach any TTCU branch location if you are not in the local calling area.

 800-234-TTCU
           (8828)

Loan Call
Center
Call a Loan Representative from 9am - 6pm, Monday through Friday and get your loan processed by phone.

918-749-8828
Ext. 7009

800-234-8828
Ext. 7009

Checking Support
Services
Contact Checking Support Services from 9am - 6pm, Monday through Friday regarding your checking account and Visa check card (debit card) transactions.

918-749-8828
Ext. 2112

800-234-8828
Ext. 2112

Central
Call Center
Contact TTCU's Central Call Center from 9am - 6pm, Monday through Friday.

918-749-8828

800-234-8828

In-Person 

Visit any of our branch locations in northeast Oklahoma. Click this link to find addresses and maps to each of our branches.

 Locations

Fax Numbers

Each branch location has a different fax number. Click this link to find fax numbers for each of our locations or find the Wire Transfer Fax below.

Locations

Wire Transfer Fax Use this fax number for Wire Transfers.

918-747-2976

Email Loan
Department

The Loan Department email is NOT a secure means of communication. Do not send sensitive personal information such as account numbers or social security numbers when corresponding via unsecure email. For these purposes, please use the Secure Email messaging system.

Loan
Department

Email Real
Estate Department
The Real Estate email is NOT a secure means of communication. Do not send sensitive personal information such as account numbers or social security numbers when corresponding via unsecure email. For these purposes, please use the Secure Email messaging system.

Real Estate
Department

Email Human
Resources

The Human Resources email is NOT a secure means of communication. Do not send sensitive personal information such as account numbers or social security numbers when corresponding via unsecure email. For these purposes, please use the Secure Email messaging system.

Human
Resources

Email Credit
Card Services

If your card is lost or stolen, you must call 800-237-6211. Sending a message to this email will only delay your report.


The Credit Card Services email is NOT a secure means of communication. Do not send sensitive personal information such as account numbers or social security numbers when corresponding via unsecure email. For these purposes, please use the Secure Email messaging system.

Credit Card
Services

Email to Report
Suspected Fraud

Use this email to report suspected fraud. It is NOT a secure means of communication so please do not include sensitive personal information such as account or social security numbers when corresponding via unsecure email. For these purposes, please use the Secure Email messaging system.

Report Suspected
Fraud

Lost or Stolen
Visa Check Card

Please call this number if your Visa Check Card (debit card) has been lost or stolen after 5:00 p.m. 

800-791-2525

Lost or Stolen
Credit Card

Use this number if your TTCU Credit Card has been lost or stolen.

800-237-6211

Change Visa
Check Card PIN

Use this number only if you already know your current PIN and just wish to change it.

 800-448-8268

Mail

Use this address to contact TTCU via mail.

PO Box 4999
Tulsa, OK 74159

Corporate
Communications

For inquiries about media relations, marketing and community relations, please contact the TTCU Marketing Department by phone or email.

918-749-8828

Email Marketing
Department

Email Business
Development

Use this link to send an email if you are interested in learning more about becoming a Select Employee Group.

 Business
Development

Employee of the
Month Nomination
Use this form to tell us about outstanding service you have received from a TTCU employee.
Nomination Form

Routing Number

TTCU's Routing Transit Number

303986313

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