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TurboTax Response Regarding Fraud


Attention Members:  TurboTax owner Intuit Inc. has announced a temporary suspension of state e-filed tax returns (as of Feb. 6, 2015). This is in response to complaints from consumers who have found that someone had already claimed a refund in their name.


Intuit is assuring taxpayers that fraud is not due to a breach of their service. Security experts and Intuit believe that information used to file fraudulent returns was obtained from sources outside the tax preparation process.


Intuit has dedicated all their resources to resolving the issue. They're working in conjunction with state and federal agencies.


If you believe you've been a victim of tax fraud, Intuit has started a dedicated toll-free line to assist our members (800-944-8596). Identity protection agents can provide you with comprehensive support and filing help. Members affected by fraud will receive support at no expense.


Please refer to the press release issued by Intuit for more information.





Browser Notification


A vulnerability has been found with the secure protocol that older versions of Internet Explorer still use. Due to this security problem, older versions of Internet Explorer (versions 6 or earlier) will not be able to access our website starting Oct. 23, 2014.


If you use Internet Explorer version 6 or earlier, please upgrade to a more current version to avoid any problems.
More information about updating your browser is available on our website. Please remember... an updated browser is key to keeping your information safe.


What version of Internet Explorer am I using?


This is a common question. Google provides a useful tool to help you with this question. Visit and the current version of your browser will be listed near the top of the webpage.





Tulsa World's Best in the WorldBest in the World!


The Tulsa World asked their readers to vote for their favorite businesses and organizations in Tulsa. Categories ranged from food and fun to kids and financial services.


We're so happy to say TTCU The Credit Union was voted Tulsa's best credit union! What an amazing honor - "Best in the World."


Thank you to the Tulsa World readers and our members who voted for us. We wholeheartedly believe we have the best members in the world!





Get Your Next Receipt Via Email


The next time you're at a teller window, be prepared for a new question - "would you like your receipt via email?"


e-Receipts are now available at all TTCU branch locations. Do away with the clutter of printed receipts the next time you're in our branch.





Card Compromises at Home Depot


Notice to Members:  Please be aware that Home Depot has announced a data breach involving its customers’ debit and credit card information. The breach started in April 2014 at stores in the U.S. and Canada.


If you used your TTCU debit or credit card at a Home Depot store since April, your account information may have been compromised. TTCU is closely monitoring the situation directly with Visa.


What should members do at this time?


If you've made a card purchase in a Home Depot store since April 2014, please monitor your account for fraudulent activity. You can use or online banking (Virtual Branch) to monitor your card accounts.


If you see unusual or suspicious activity on your account, please contact TTCU immediately. Details about this breach are available from Home Depot on their website.





Protect your finances with an updated browser



Browsers are a key part of keeping your online financial experience and information safe. Make sure you have the latest version installed.


With the latest browser installed on your computer or device, you can take advantage of enhancements we're making to online banking. More details.





New Branch in Tahlequah



Our second branch in Tahlequah is now open! The in-store branch, a first for TTCU, is located inside Reasor's at 2001 S. Muskogee Ave. Hours for this location will differ from other TTCU locations - see below.


  • Monday through Friday: 10:00am to 7:00pm
  • Saturday: 10:00am to 4:00pm


We invite folks in Tahlequah to stop by, see the new space and say hello. For details on all TTCU locations, please visit our Locations page.





Extended Call Center Hours



We're happy to announce that specialists in Member Relations are now available extended hours. We believe this change will better serve our members. Specialists are now available by phone the following hours:


  • Monday through Friday: 7:30am to 7:00pm
  • Saturday: 8:00am to 2:00pm


Hours for all branches are available on our Locations page.





Heartbleed Bug Update



Members be advised that TTCU does not use the software that was impacted by the Heartbleed Bug. Our website, Virtual Branch and your accounts are safe to use.


Other websites on the Internet have been impacted and we want your personal information to be secure. The links below are helpful resources on this topic. We encourage you to take steps to protect yourself during this vulnerability.






Storm Shelter Loans

Be Prepared for Oklahoma Storms

TTCU wants your family to feel safe and secure when bad weather moves in. We're now offering Storm Shelter Loans with rates as low as 1.99% APR*. Special financing for up to 60 months will make this major investment more affordable.


Keeping your family safe is always a smart decision. Call (918) 749-8828 or come by one of our 16 TTCU locations to learn more about this great opportunity. You can also submit a loan application online.


* Rates effective as of June 4, 2013. Rates subject to change; Rate and terms dependent on credit score. Maximum loan amount of $7,500. With approved credit. APR = Annual Percentage Rate.





Tell Congress... "Don't Tax My Credit Union"


Did you know a tax on credit unions is just another tax on 96 million Americans? You can take action today to help protect TTCU The Credit Union.


"Don't Tax My Credit Union" is a national campaign to ensuring Congress doesn’t raise taxes on 96 million credit union members nationwide. They want to preserves financial choice for American consumers.


Join us today by telling Congress not to tax your local credit union. Visit to get more information and to email your congressman. You can also call 877-642-4223.





TTCU App available on App Store and Google Play

TTCU's Mobile Apps

Are you using TTCU's iPhone and Android apps? They're available to TTCU members currently enrolled in Virtual Branch. Members must first accept the Mobile Branch terms and conditions by logging in to Virtual Branch and choosing "Mobile Setup" located under "More Options."

Usernames, passwords and security prompts are the same as those used for Virtual Branch.


Just search for "TTCU" in the App Store or Google Play, install, and start banking on the go today! Click here to visit our Mobile Branch page for more information about our mobile options.





Important IRA Notice


IRA distributions are subject to federal income tax withholding at flat rate of 10% unless you elect not to have withholding apply, or elect to have an additional amount withheld.


If you do not want to change your election, no action is required and your election will remain in effect until changed by you. Please contact Member Service if you would like to make changes at 918-749-8828 or 800-234-8828.

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