Voice Banking | TTCU Federal Credit Union
Skip to main content

Online Banking

Voice Banking

Welcome to Voice Banking. With our TTCU Digital Assistant, you can get answers to financial questions with just your voice! It's quick, convenient and as easy as talking to a friend.

Amazon Alexa

Get your banking done from anywhere with our new virtual financial assistant on Amazon Alexa!*

Just Ask Alexa Logo

 

* None of the listed companies are associated with, sponsor or endorse this product. Message and data rates may apply from your wireless carrier.
Amazon, Amazon Alexa, Amazon Echo and all related marks are trademarks of Amazon.com, Inc. or its affiliates.

read more about Amazon Alexa

How to get started

 

Follow these steps to start using the TTCU Digital Assistant.

  • Open your Amazon Alexa app on your phone or Amazon.com
  • Verify that the Amazon ID shown is the one linked to your Alexa devices
  • Click the menu in the upper left corner and select Skills and Games, then search for "TTCU"
  • Click "Enable to use"
  • Follow the prompts to activate the skill
  • To link your TTCU accounts, click Settings > Link Account
    to receive secure information, like account balances or recent transactions, you will need to link and authenticate your TTCU account using your online banking credentials
  • Then say, "Alexa, open TTCU"
  • For security purposes, you may need to periodically re-link your TTCU accounts within the Alexa skill.

 

What can Alexa do

 

After you ask Alexa to open TTCU, here are just a few of the things you can ask:

  • What is my account balance?
  • Transfer money between my TTCU accounts.
  • What is TTCU’s routing number?
  • List my most recent transactions.
  • Which TTCU branch is closest to me?
  • What is my loan balance?

Google Assistant

Get answers on your favorite Google Assistant-enabled device when you use the TTCU Action on Google.*

works with Hey Google

 

* None of the listed companies are associated with, sponsor or endorse this product. Message and data rates may apply from your wireless carrier.
Google and Google Nest Mini are trademarks of Google LLC.

read more about the TTCU Action on Google

How to get started

 

Follow these steps to start using the TTCU Digital Assistant.

  • Open your Google Assistant app
  • At the top right, tap your account
  • Confirm that the Google ID shown is the one linked to your Google Assistant-enabled device
  • In the Explore area, search for TTCU in the available Actions
  • Click "Link" to connect Google to your TTCU account
    to receive secure information, like account balances or recent transactions, you will need to link and authenticate your TTCU account using your online banking credentials
  • You can say “Hey Google, open TTCU” and then connect Google to your TTCU account as well
  • For security purposes, you may need to periodically re-link your TTCU accounts within the Google Assistant app

 

Get more done hands-free with Google

 

Just say “Hey Google, talk to TTCU”, and then you can ask some of the following things:

  • What is my account balance?
  • Transfer money between my TTCU accounts.
  • What is TTCU’s routing number?
  • List my most recent transactions.
  • Which TTCU branch is closest to me?
  • What is my loan balance?

Frequently Asked Questions

The following questions/answers are related to voice banking:

Voice Banking

  • What is Voice Banking?

  • What are the benefits of using Voice Banking?

  • When can I access Voice Banking?

  • How secure is Voice Banking?

  • How is my data protected?

  • How do you know it's me and not someone else?

  • Do any third parties store my conversations?

  • Do you store my TTCU account number or other information?

  • How do I cancel the service or unsubscribe if my phone is lost or stolen?

Amazon Alexa

  • How do I set up TTCU on Alexa?

  • How do I cancel, stop, or delete the TTCU skill on Alexa?

  • Where can I find support for Alexa?

  • Where can I learn more about using Alexa?

Google Assistant

 

* None of the listed companies are associated with, sponsor or endorse this product. Message and data rates may apply from your wireless carrier.
Amazon, Amazon Alexa, Amazon Echo and all related marks are trademarks of Amazon.com, Inc. or its affiliates.
Google and Google Nest Mini are trademarks of Google LLC.