Voice banking is a fast, simple and convenient way to get answers to your most important financial questions. This product is available to TTCU members on their favorite smart devices, such as Amazon Alexa and Google Assistant.

*None of the listed companies are associated with, sponsor, or endorse this product.

The most significant benefit of using voice banking is that it's accessible whenever you need it, through Amazon Alexa or Google Assistant. Get fast answers to your banking and account questions and better manage your financial life with just a few taps on your phone or a voice command.

You can access voice banking at any time! As long as you have an online banking account with us, simply sign in to your account using your Amazon Echo or Google Home, and you're good to go.

We take the security of your personal and financial information very seriously. Your accounts through voice banking are connected with your TTCU online/mobile login credentials, and all of your information is safely encrypted.

Our security measures meet the requirements of the most demanding organizations in the world, such as Amazon and Google. You are in control of connecting your TTCU accounts to Voice Banking through your secure TTCU login credentials.

To ensure it's you, we require that you authenticate your secure online/mobile login credentials before you can get started using TTCU Voice Banking. You must set up a PIN on voice channels to perform transactions.

A third party such as Google, Amazon, or Facebook could anonymously store your conversations. However, they do not have access to your financial accounts or your login information.

When you connect your TTCU account, we encrypt and store that information, so your account stays connected. However, the data is stored anonymously and securely.

Using a different device or computer, you must disable the skill or Action in your Amazon or Google account.

To chat with TTCU on Alexa, open your Amazon Alexa app on your phone and search for "TTCU" in your skills section. Click "Enable" and it will guide you through activating the skill. Then say, "Alexa, open TTCU."

To delete the TTCU Skill from Alexa, open your Alexa app and click the menu bar in the upper left corner. Click Skills, then "Your Skills" in the top right corner, and then click TTCU. Once you've reached the TTCU skill, click "Disable Skill".

Communicate with Alexa Support by clicking the menu bar in the top left corner of the Alexa app. Then click 'Help & Feedback' and scroll down until you see the 'Contact Us' section. From there, you can email or call Alexa customer service.

To read up on Security, Privacy, Safety and FAQs about Alexa, click the menu bar in the top left corner of the Alexa app. Select 'Help & Feedback', followed by 'Legal & Compliance', and select the field you'd like to learn more about from the list.

To talk to TTCU on your Google Assistant-enabled device, simply say “Hey Google, talk to TTCU”. On your first time, you'll have to connect your TTCU account.

Since Google doesn’t download anything when talking to TTCU, you don’t need to do anything to deactivate the Action.

After opening the Google Home app on your phone, click the menu bar in the top left corner, and select the 'Help' button.

To read up on Google's Terms of Services and Privacy Policy, open the Google Home app on your phone and click the menu bar in the top left corner. Click 'Account Preferences' and select Terms of Service or the Privacy Policy.