Online Banking

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Online Banking

Online Banking
Online banking is your own personal branch that you can visit from the convenience of your computer, phone or tablet. Access your accounts, transfer funds, pay bills all in one place - whenever you need to.

Details

Our online experience puts you in control. We designed it to have the same look and feel across all your devices - computer, smartphone and tablet – so it’s easy to move between devices.

  • Free online access to your accounts 24/7
  • A home page for your most commonly used features
  • Enhanced security
  • Check account balances and histories
  • Transfer funds within your TTCU accounts
  • Interest, dividend and tax information

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Enhanced Security

 

You can securely enroll, change and reset your password and change your security preferences online. No need to call! No trips to make!

 

External Transfers

 

External transfers let you move funds online to and from accounts at other financial institutions, saving you a trip! Just add and verify your external accounts to link them to your TTCU account for electronic transfers.

To add an external account, you’ll need the institution's routing number, your account number and the account type (checking or savings).

 

Member-to-Member Transfers

 

Gone are the days when you had to repay someone with a personal check. Easily move money with member-to-member transfers - as a single, one-time transfer or recurring transfers. Great for your child’s allowance, repaying a friend or sending money to a student at college.

 

Money Manager

 

Get a snapshot of all your finances with Money Manager. Link most of your accounts from other financial institutions together in one secure place. With all your accounts in one place you can stay in control of your finances. You can:

  • View your entire net worth
  • View and search your account transactions
  • Manage your investment and rewards accounts
  • Sort transactions into categories to help track your spending habits
  • Create budgets, so you can meet those financial goals
  • Set alerts to tag suspicious activities

    Bill Pay

    Stop the hassle of writing checks and buying stamps! Pay all your bills electronically with just a few clicks of your mouse.

    Bill Pay is available free of charge to all TTCU online banking users. Within online banking, just click "Bill Payment” to start saving time and money!

    • Quick, easy merchant setup
    • Secure and easy to use anytime, anywhere
    • Pay unlimited bills free of charge
    • Pay bills automatically
    • Schedule payments in advance
    • Schedule recurring fixed payments, such as mortgages and rent
    • Choose the date you want your bill payment to arrive
    • Manage e-Bills from many payees
    • Review payment status and history
    • Expedite payments if needed
    • Pay bills from your smartphone with our mobile app
    • Make person-to-person payments instead of writing your friend a check
    • Manage all your bills on one convenient screen
    • Set up bill reminders
    • Enjoy dedicated support

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    Dedicated Support

     

    We have set up a toll-free support number exclusively for TTCU members. If our frequently asked questions don’t provide the information you need, please call (866) 820-8196 for assistance.

    Account Notifications

    Knowing what’s going on with your account is vital! That's why we added enhanced Alerts to online banking. Get notified by email or text message* when your account changes or transactions occur.

    • Unlimited Alerts free of charge
    • Stay up-to-date on all your account activities
    • Personal Alerts serve as reminders - your anniversary or an important birthday
    • Helpful tips

     

    * Text charges from your mobile carrier may apply.

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    Get Started

     

    In online banking, select Alerts under the Services menu. Sign up and customize Alerts to your liking. More questions? Review our frequently asked questions

     

    Helpful Tips

    • It’s important that the contact information in your account is current. You can easily update your email address and phone numbers in online banking.
    • You can set alerts for up to two email addresses, and as text messages on up to two mobile phones. You’ll always have the latest notifications, wherever you are.

    e-Statements

    Eliminating excess paper from your daily life does more than just save trees, it reduces fuel consumption and solid waste. And that helps all of us! To encourage a more e-friendly lifestyle, we offer e-Statements to all of our members.
    • Your TTCU statement is stored in online banking each month
    • We'll send you an email reminder each month that your new statement is available online
    • Sign up for e-Statements in online banking under Online Activity
    • Your first e-Statement will be available the month after you sign up online
    • Print your statements as needed
    • View past statements

    Frequently Asked Questions

    The following questions/answers are related to online banking:

    Online Banking

    • What is a Secure Access Code?

    • I use an old Internet browser, will this be a problem?

    • Can I use just my smartphone for online banking and not a desktop computer?

    • Why isn’t online banking working with my updated version of Internet Explorer?

    • Are only TTCU locations listed on the Branches page?

    • How do I log into online banking?

    • My computer is new and hasn't been authenticated for online banking. What should I do?

    • How do I enroll in online banking?

    • Does online banking put a cookie on my computer?

    • I keep getting asked for a Secure Access Code during login, why?

    • I don't want to register the computer, is there a work-around for this?

    • I'm having problems with my password; what is the issue?

    • Why can't I get to my e-Statements?

    Bill Pay

    • When will bill payments be processed?

    • Do I have the option to send a payment overnight?

    • I want to schedule a payment using Bill Pay, why do I keep getting an error?

    • Who do I call with bill pay issues?

    Alerts

    • How do I sign up for Alerts?

    • Are Alerts only available by email?

    • How do I sign up for additional Alerts?

    • How do I get notifications via text message?

    • What type of Alerts are there?

    • Can I disable an Alert without deleting it?

    • Can I see a history of the Alerts I've received?

    • Can I get Alerts for my TTCU Credit Card?