We are committed to making sure members are on the financial path that works best for them and their situation.
Here are some tips to help you stay safe.
Some criminals are looking for ways to steal your personal information. Malware viruses infect your personal computer and collect sensitive information. These pesky viruses wait for you to access a particular website or even your banking site. Once you're logged in, the virus delivers your personal information to the criminal for later processing.
If you receive an unsolicited pop-up while signing onto a website or secure account, close the window and do not enter any personal information. If you think your computer has a malware virus, take steps to search and remove the malware before proceeding.
Your Internet browsers is a key part of keeping your online financial experience and information safe. With each new release, browsers become more secure. No matter what browser you use, make sure you have the latest version installed.
Microsoft operating systems browsers:
Apple operating systems browsers:
If you’re concerned that you might be a victim of identity theft, the first step is to contact your financial institutions immediately. As a TTCU member, please contact Member Relations with details as soon as possible.
If you'd like to close your card after business hours, call Member Relations and select the appropriate call menu option. You'll be forwarded to 24/7 card assistance. If your card was closed, contact TTCU during business hours to order a replacement card.
Next, contact one of the three major credit bureaus about placing a fraud alert on your file. This will help prevent thieves from opening a new account in your name.
Credit bureau fraud division contact information:
Finally, submit an identity theft report to the Federal Trade Commission (FTC) and your local police department. The FTC can be reached by calling 877-IDTHEFT or online.
Here are some great ways to be safe while using social media.
TTCU is awesome!!Jimmy J.
Helping others is what TTCU does best!Marilyn C.
TTCU treats me like a person, not just a bank account.Meredith F.
TTCU makes me feel like a valued member, not just a numberSherry B.
I wouldn't dream of going anywhere else than TTCU.Wendy M.
TTCU is my banking familySammie K.
You can't beat the customer service at TTCUMisti A
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TTCU gave me a second chance.Kim W.
TTCU simplified my life.Jennifer O.
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Service is always 1st class from start to finish!R.A. J.
TTCU supports their members and communities.Karen W.
TTCU makes us feel at home.Marilyn D.
I'm glad I chose TTCU.Sherri S.
Switching to TTCU was the best move I ever made.Jill S.
TTCU treats members like family.Matt D.
TTCU rises above the rest.Tina T.
Our family trusts TTCU.Roger B.
TTCU gave me a chance.Rebecca A.