It has happened to the best of us – you’re going along, paying your bills in a timely fashion when all of a sudden – BAM! – you’re dealing with an unexpected expense. It could be a medical emergency, a car repair or perhaps the refrigerator has said “no more” and has finally given up the ghost. Or worse yet, you are facing an unexpected layoff. All of your careful budgeting goes out the window.

Next, the collection calls start and you’re not sure where to turn or what to do. To help you navigate this potential minefield, we sat down with TTCU’s Collection Manager to find out your best course of action should you find yourself in this situation.

His two biggest tips:

  1. Don’t be afraid or embarrassed!
    You are not the first person to ever deal with this type of situation and you will not be the last.
  2. Communicate with us! TTCU is here to help.
    Once the problem has been identified, a TTCU agent can work with you to find a solution that benefits everyone. Remember, we cannot help if we don’t know there is a problem.

Our mission is to be your trusted source for financial solutions. We want to help you find a resolution to the problem, so your account remains in good standing.

Your financial success is important to us and above all else, we're here to help. We hope you’ll remember these tips should you ever find yourself in such a predicament.