1. What is the Equifax breach?
This is not a TTCU breach. This is a data breach at Equifax, one of the three major consumer credit reporting agencies. Information for 143 million people has been potentially compromised. Affected information includes Social Security numbers and driver’s license numbers.
2. How do I know if my information has been compromised?
Go to Equifax’s website (www.equifaxsecurity2017.com) to determine if your information has been compromised.
Follow instructions on the site to sign up for free credit monitoring services including:
- Copy of Equifax credit report
- Credit monitoring and automated alerts
- Scanning of suspicious websites for your social security number
- Up to $1 million in identity theft insurance
3. How do I protect my TTCU accounts?
Monitor all of your accounts by reviewing statements carefully and reporting any unauthorized transactions. Statements include credit union, bank, and credit card statements. If you believe your TTCU account has been compromised, call us immediately at 1-800-234-8828.
4. What other signs should I watch for?
- Bills that do not arrive as expected
- Unexpected credit cards or account statements
- Denials of credit for no apparent reason
- Calls or letters about purchases you did not make
5. What other actions can I take?
- Close accounts you know or believe have been tampered with or opened fraudulently
- Call one of the three credit reporting agencies and place a fraud alert on your file. Each agency should report to the other two.
- Equifax 800-262-7438
- Experian 888-397-3742
- TransUnion 800-680-7289
- Order and monitor your credit report. Consumers are entitled to one free credit report per year from each of the agencies listed above. A copy may be obtained by accessing www.annualcreditreport.com or calling 1-877-322-8228. Dispute any accounts or inquiries into your credit that you did not initiate.